Return Policy

Last updated September 22, 2024

Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 30 days of the purchase date. All return items must be in new and unused condition, with all original tags and labels attached.

Return process

To return and item, please email customer service at rosegoldearthcrystals@gmail.com to obtain a return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defected or damaged products, please contact us at rosegoldearthcrystals@gmail.com to exchange a refund.

Please note

  • Sale items are FINAL SALE and cannot be returned